Shipping Policy: The Journey to You

At KAIRO, we believe that the anticipation of a new ritual should be as seamless as the ritual itself. Every order is handled with care, undergoing a final quality inspection before it begins its journey to your doorstep.

1. Processing Times

All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays. Once your order is dispatched, you will receive a confirmation email with your unique tracking number.

2. Shipping Estimates

We offer tracked shipping to ensure the KAIRO experience is accessible everywhere. Our estimated delivery time for all regions (USA, Canada, Europe, and International) is:

6 - 14 Business Days

Please note: These are estimated times. Actual delivery may vary based on local postal services and customs processing.

3. Shipping Rates

We are pleased to offer Free Worldwide Shipping on every single order. No minimum purchase is required. Our goal is to bring the KAIRO ritual to you, wherever you are, without additional friction.

4. Tracking Your Order

Once your package is in transit, you will receive a shipping confirmation email containing your tracking number. You can monitor your package's progress directly through our tracking portal or via the carrier's website.

5. Customs, Duties, and Taxes

KAIRO is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages & Lost Packages

If your order arrives damaged, please save all packaging materials and damaged goods, and contact us immediately at contact page with photos of the issue. We will ensure a replacement is sent to you as part of our commitment to quality.